Disaster Operation
If the Tablet has failed, you can run everything from a mobile phone (in landscape).
The Url is on the back of the username/password bit of paper in the small plastic dongle box.
This will still call the Sumup machine.
If the Sumup machine has failed, then you can still take card payments using the website (see screenshot below).
It's a bit slower because customers need to enter their card details rather than just swipe the card.
To speed up the process, all customers could do this in parallel on their own phones.
The Url is edinburghjazz.com (or google for Edinburgh Jazz Jive)
- Cash Customers Take the cash. Make a note of their member number. Keep a count of guests
-
Card Customers On any phone (eg their phone), go to the JnJ website : edinburghjazz.com (or google for Edinburgh Jazz Jive)
Get them to buy the tickets using their card and they show you the confirmation screen from Sumup :
You don't need to keep a note of member number or number of guests
After Door App has recovered:
- On the Pay-At-Door page Enter all the member numbers you recorded above who paid by cash and enter tham as normal (pay by cash).
Just enter the total number of guests in 1 go - On the Doorlist Page You will see a list of all those who paid. Just 'admit' them all